Privacy Policy

Filthbomb Breaks, 116 Glen St, Glen Cove, NY 11542. Questions about this policy or your data can go to filthbombbreaks@gmail.com or our support page.

Support requests. When you contact us through the support form, we collect your name, email address, eBay or Fanatics Live username if provided, order number if provided, selected topic and channel, message, and any photos you attach. We also create a support reference number and track the request's status.

Buyback requests. If you submit a buyback request, we collect your Fanatics Live username; details for each card, including player, year, set, card number, optional serial number or print run, break date, and break number; your contact email; optional PayPal email and phone number; and any notes. We also record internal card and request statuses, response deadlines, payout details if a sale is completed, and information used to match your Fanatics Live username to our business records.

Direct selling requests. If you submit a card list to our buying team, we collect your name, email address, optional phone number, notes, and any Excel inventory sheet you choose to upload. Our buying team uses this information to review your cards and contact you.

Consignment requests. If you request consignment, we collect your name, email address, optional phone number, optional DCSports87 username, and the cards you describe. Our consignment team uses this information to contact you and coordinate services with DCSports87.

Giveaways and email signups. Our giveaway form may collect your first name, last name, email address, and phone number. Our newsletter signup collects your email address. You may provide an email address, a phone number, or both where the form allows it. If you enter a giveaway with an email address, that address is also added to our Shopify customer and marketing list. You can unsubscribe at any time.

Orders and Facebook checkout. When you buy merchandise or pay for a Facebook break, Shopify collects information needed to process the transaction, which may include your name, email address, phone number, billing and shipping addresses, order contents, and payment information. We receive the customer, order, and delivery details needed to fulfill and support the transaction. We do not receive your full payment card number.

Staff accounts. For authorized staff, we collect account details such as email address, display name, role, sign-in records, and activity needed to secure and audit the staff area.

Usage and anti-spam data. Our hosting and security services process basic technical information such as IP address, browser type, device information, pages visited, timestamps, and error or request logs. We record an IP address with public form submissions to limit spam and abuse. We do not run advertising trackers.

We use your information to respond to support messages and send those messages to our support team; review photos of damaged, missing, or undelivered orders; assess, manage, and pay completed buyback requests; review direct selling and consignment submissions; coordinate eligible consignment services with DCSports87; administer giveaways; manage email and text signups; process, fulfill, and support merchandise and Facebook break transactions; prevent spam and fraud; maintain staff audit records; and operate and secure the website.

We do not sell your personal information. We do not share it with advertisers.

Shopify. Shopify processes merchandise orders and Facebook break payments and hosts our customer email list. When you join the email list through this website, your email address and any name you provide are added to Shopify Customers. Marketing emails are sent by Filthbomb Breaks using Shopify Email. You can unsubscribe using the link in any marketing email.

Community.com. The Community.com signup tool loads across our website. It may use a browser cookie for up to 180 days to control when its signup window appears. If you join our text list through that window, Community.com collects and manages the name and phone number you submit under its own privacy policy. You can reply STOP to unsubscribe or HELP for help.

Break platforms. Break spots are purchased on Fanatics Live and eBay Live, and those platforms handle your account, payment, and shipping information for break purchases.

DCSports87. If you request consignment, relevant contact, account, and card information may be shared with DCSports87 so it can photograph, list, sell, and fulfill your cards.

Payments and payouts. Shopify and its payment providers process purchase payments. PayPal or Zelle may be used for buyback or consignment payouts when arranged with you. Those services process information under their own privacy policies.

Email, hosting, and storage providers. We use service providers, including Resend for certain email delivery, to host and secure the website, store form submissions and uploaded files, send staff notifications and customer communications, and operate the services you request. Support, buyback, and consignment submissions may be emailed to authorized team inboxes so staff can respond. Providers receive only the information needed to perform those services.

We may also disclose information when required by law, to protect rights and safety, to investigate fraud or abuse, or as part of a merger, sale, financing, or other business transaction.

Our website may use essential cookies or similar browser storage to keep merchandise and Facebook checkout carts available, maintain authorized staff sessions, protect forms, and support core website functions. These technologies are not used by us for cross-site behavioral advertising.

We keep personal information only as long as reasonably necessary for the purposes described in this policy, including providing services, fulfilling transactions, maintaining business and tax records, preventing fraud, enforcing agreements, resolving disputes, and meeting legal obligations. Retention varies by the type of information, the status of your request or transaction, and applicable legal requirements. Uploaded files and staff notification emails may be retained with the related submission.

We use reasonable administrative and technical safeguards designed to protect submissions, uploaded files, staff accounts, and business records. Access to submitted content is limited to authorized staff and service providers that need it. Support photos may be shared with staff through secure links that expire after 30 days. No website, transmission, or storage system can be guaranteed completely secure.

Break spots and buybacks are for adults 18 and older, consistent with the rules of the platforms we sell on. Our site is not directed at children, and we do not knowingly collect information from anyone under 18. If you believe a child has submitted information to us, contact us and we will delete it.

You may ask us to tell you what personal information we hold about you, correct inaccurate information, or delete eligible information. Some records may need to be kept for transactions, fraud prevention, disputes, or legal obligations. Email filthbombbreaks@gmail.com or use our support page. You can unsubscribe from marketing emails using the link in any message and from marketing texts by replying STOP.

If you are a California resident, you may have the right to request the categories and specific pieces of personal information we collected about you, the sources and purposes of collection, and the categories of third parties to whom we disclosed it. You may also request correction or deletion of your personal information, subject to legal exceptions, and receive a portable copy of eligible information.

We do not sell personal information or share it for cross-context behavioral advertising. We do not use or disclose sensitive personal information for purposes that require a right to limit under California law.

We will not discriminate against you for exercising a privacy right. To submit a request, email filthbombbreaks@gmail.com or call (516) 267-3010. State that you are making a California privacy request and describe what you need. We may ask for information needed to verify your identity and match you to our records. An authorized agent may submit a request with proof of authorization. We aim to respond within 45 days and will tell you if additional time is permitted and needed.

The categories collected during the preceding 12 months are identifiers and contact information, customer records, commercial and transaction information, internet or electronic activity, user-submitted content, and approximate location inferred from an IP address. We collect these categories directly from you, automatically from your device, and from the commerce, streaming, communications, and service providers involved in your interactions with us. We disclose relevant categories to the providers described above for business purposes.

If we change this policy, we will update the date at the top of this page. When appropriate, we may provide additional notice through the website, email, or our channels.

Filthbomb Breaks, 116 Glen St, Glen Cove, NY 11542, (516) 267-3010, filthbombbreaks@gmail.com.